See Login Troubleshooting for more details Usage This can be resolved by clicking 'OK' each time you are prompted then logging in as normal once you are prompted for your First Factor: or Password. There is a bug which causes some users to be repeatedly prompted password:

Click 'OK' on the open window, usually this will start a new session immediately.

In this window enter in the “Gateway host” field, as well as your NeSI username in the Username field for the gateway SSH server then select OK to close the window.

Select 'SSH gateway (jump host)' to open a popup window.

Optionally, tick the 'Follow SSH path' button.

Set SSH-browser type to ' SCP (enhanced speed)'.

Enable the 'Specify username' option and put your Username in the corresponding box.

Set the remote host to .nz for Mahuika users or .nz for Maui users.

To set up a session, Click 'Session' in the top left corner:.

Otherwise, choose freely the Portable or Installer Edition.This is the recommended way for NIWA researchers. Use the Portable Edition if you don't have administrator rights on your machine.Setting up MobaXterm as shown below will allow you to connect to the Cluster with less keyboard inputs as well as allow use of the file transfer GUI.

Install mobaxterm on windows